Workplace Conflict Resolution Alternative Workplace Grievance Resolution

Even in the best performing teams and organisations, changes in personal circumstances and organisational arrangements involving key people sometimes means that apparently strong interpersonal and working relationships can, at times, become strained and dysfunctional.

These might come to the surface as a formal workplace grievance, or sometimes as a workplace dispute. These matters usually get directed to the manager and might relate to a range of possible issues, including:

• Perceived favouritism in relation to the allocation of projects, higher duties or recruitment/promotional outcomes;
• Inconsistency in performance assessment processes;
• Perceived inequities in relation to the allocation of shifts, overtime or leave arrangements (especially at time like Easter and Christmas).

Whether it be a workplace conflict or a Workplace Disputes, it is often difficult for the line manager (and at times a range of other people internal to the organisation) to successfully review the matters of concern and resolve them successfully – because of perceived bias or conflicts of interest.

In these types of circumstances, it is often cost and time effective to engage an experienced and independent external service provider such as HBA Consulting to undertake the workplace dispute or workplace grievance resolution process. We can undertake the process in accordance with the applicable industrial and workplace policy and procedural requirements, and our involvement and final assessment and recommendations are not subject to perceived bias or favouritism.

For more information in relation to assistance with a workplace grievance or alternative workplace dispute resolution matter, please contact Gary Champion at gary.champion@hbaconsulting.com.au or by telephone (02) 62474490.